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Client's Charter Achievement 2014
Client's Charter
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Jan
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Feb
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Mac
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Apr
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May
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Jun
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Jul
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Ogos
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Sept
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Okt
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Nov
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Dec
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Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days. |
100%
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100%
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100%
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100%
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100% |
100%
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-
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-
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-
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-
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-
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-
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Provide feedback to all request for advice on matters related to protocol within three (3) working days. |
100%
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100%
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100%
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100%
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100%
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100%
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-
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-
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- | - |
-
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-
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Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days. | 100% | 100% | 100% | 100% | 100% | 100% | - | - | - | - | - | - |
Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements. |
100%
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100%
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100%
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100% | 100% | 100% | - | - | - | - | - | - |
Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN). |
100%
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100%
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100% | 100% | 100% | 100% | - | - | - | - | - | - |
Chief Minister's Department
The Chief Minister's Department (CMD) is responsible for the State Public Services (PANS) as a whole. The CMD is led by the State Secretary who reports directly to the Chief Minister. The State Secretary is assisted by two Deputy State Secretaries.
Vision
High Performing Organization
Spearheading the Transformation of Sarawak.
Mission
We take the lead in the planning and implementation of administrative, development and public policies through a world-class delivery system that meets the expectations of the People.
Strategic Thrust
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Research, Planning and Development
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Human Capital
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System and Technology
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Creativity and Innovation
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Team Synergy and High Performance
Core Values
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Integrity
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Kind and Caring
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Professionalism
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Sense of Urgency and Ownership
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Team Spirit
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Result-Oriented
Client's Charter
1 | Provide responses to the public complaints or enquiries through Talikhidmat system within 1 working days. |
2 | Provide feedback to all request for advice on matters related to protocol within three (3) working days. |
3 | Vacancies under the jurisdiction of the State Secretary filled in within thirty (30) working days after the screening. |
4 | Complete the transfer / distribution of the agencies that apply within three (3) working days to complete documents and meet all the requirements. |
5 | Informed the client agencies on the list of development project funded by the State within fourteen (14) working days upon approval by the Sarawak State Cabinet (MMKN). |
State Secretary
Sarawak State Secretary Office,
Level 20 , Wisma Bapa Malaysia
Petra Jaya, 93502 Kuching
Tel :082-441957
Fax :082-441677
Email: 555999@sarawak.gov.my
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